Last updated: February 2026
At 2pears.love ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and services.
This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Israeli Protection of Privacy Law, 5741-1981 (as amended by Amendment 13), and other applicable data protection laws.
The data controller responsible for your personal data is:
2Pears Ltd.
Email: privacy@2pears.love
Data Protection Officer: dpo@2pears.love
We process your personal data based on the following legal grounds:
Processing necessary to provide our dating services: account creation, profile management, matching, messaging, and payment processing.
For optional features: marketing communications, location-based features, and sharing additional profile information. You can withdraw consent at any time.
For fraud prevention, security, service improvement, and analytics - balanced against your privacy rights.
When required by law: responding to legal requests, tax records, and regulatory compliance.
We use automated systems to help match you with compatible users. This includes:
These automated processes help us provide better matches and maintain community safety. You have the right to request human review of any automated decision that significantly affects you. Contact us at support@2pears.love to request a review.
We share your information with:
Your profile information (nickname, photos, bio, interests) is visible to potential matches. Your real name is never shared with other users.
All service providers are bound by data processing agreements and process data only on our instructions.
We may disclose information when required by law, court order, or to protect the safety of our users and the public.
We do NOT sell your personal information to third parties.
Your information may be transferred to and processed in countries outside your country of residence, including the United States. We ensure appropriate safeguards:
We retain your data for the following periods:
| Data Type | Retention Period |
|---|---|
| Account & Profile Data | Until account deletion + 30 days |
| Messages | Until account deletion |
| Verification Selfies | Deleted immediately after verification |
| ID Documents | Not stored (processed by Veriff) |
| Payment Records | 7 years (legal requirement) |
| Security Logs | 12 months |
| Anonymized Analytics | Indefinitely (non-personal) |
Under GDPR and other privacy laws, you have the right to:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Receive your data in a portable format
Limit how we process your data
Object to processing based on legitimate interests
Withdraw consent at any time (where applicable)
Request human review of automated decisions
To exercise these rights, email us at privacy@2pears.love or use the settings in your account. We will respond within 30 days.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority. For EU residents, you can contact your local Data Protection Authority. A list is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en
We encourage you to contact us first at dpo@2pears.love so we can try to resolve your concern.
We implement appropriate technical and organizational measures to protect your personal information:
No method of transmission over the Internet is 100% secure. If you discover a security vulnerability, please report it to security@2pears.love.
2pears.love is strictly for users 18 years and older. We do not knowingly collect personal information from anyone under 18. If we discover that a minor has created an account, we will delete it immediately. If you believe a minor is using our service, please contact us at support@2pears.love.
We use cookies and similar technologies for:
You can control optional cookies through your browser settings or our cookie preferences panel. Disabling essential cookies may affect the functionality of our service.
We may update this Privacy Policy from time to time. For significant changes, we will notify you by email and/or prominent notice in the app at least 30 days before the changes take effect. We encourage you to review this policy periodically. Continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices:
General Inquiries: support@2pears.love
Privacy Requests: privacy@2pears.love
Data Protection Officer: dpo@2pears.love
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). All rights described in Section 10 apply to you. Our Data Protection Officer can be reached at dpo@2pears.love for any GDPR-related inquiries.
Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@2pears.love.
Under the Israeli Protection of Privacy Law, 5741-1981, as amended by Amendment 13 (effective August 2025), you have the following rights and we provide the following disclosures:
Our service processes data classified as sensitive under Israeli law, including:
Providing personal data to 2Pears is voluntary. You are not legally obligated to provide any information. However, certain data is required for core features to function as described above.
You may file a complaint with the Israeli Privacy Protection Authority (PPA) at www.gov.il/he/departments/the_privacy_protection_authority. Our Data Protection Officer can be reached at dpo@2pears.love.