Privacy Policy

Last updated: January 2026

1. Introduction

At 2pears.love, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application and services.

Please read this policy carefully. By using 2pears.love, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

  • Account information (email, phone number, password)
  • Profile information (name, date of birth, gender, photos)
  • Preferences and interests
  • Communication needs (deaf, mute, sign language preferences)
  • Location data (when you enable location services)
  • Messages and communications with other users
  • Payment information (processed securely by our payment provider)
  • Verification documents (ID, photos for verification)

Information Collected Automatically

  • Device information (type, operating system, unique identifiers)
  • Usage data (features used, time spent, interactions)
  • IP address and approximate location
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and personalize our services
  • Create and manage your account
  • Match you with compatible users
  • Enable communication between users
  • Verify your identity and prevent fraud
  • Process payments and subscriptions
  • Send service-related notifications
  • Improve our services and develop new features
  • Ensure safety and security of our community
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Other Users: Profile information visible to potential matches
  • Service Providers: Third parties who help operate our service
  • Legal Authorities: When required by law or to protect safety
  • Business Transfers: In case of merger or acquisition

We do NOT sell your personal information to third parties.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time.

Some information may be retained for legal or security purposes, such as:

  • Records required for legal compliance
  • Information needed to prevent fraud or abuse
  • Anonymized data for analytics purposes

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at support@2pears.love or use the settings in your account.

7. Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

2pears.love is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how our service is used
  • Prevent fraud

You can control cookies through your browser settings, though this may affect the functionality of our service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

For EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). You may contact our Data Protection Officer at support@2pears.love for any GDPR-related inquiries.